Privacy Policy
How we protect and handle your personal information with the utmost care and transparency.
Our Commitment to Privacy
C & D Auto Sales is dedicated to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our showroom, use our website, or engage with our services. We adhere to the highest standards of data protection and confidentiality.
Information We Collect
We may collect the following types of information to provide and improve our services:
Personal Information You Provide
- Contact Details: Name, email address, phone number, and postal address
- Identification: Driver's license, passport, or other government-issued ID for verification
- Financial Information: Payment details, credit history, and financing information
- Vehicle Information: Details about vehicles you own, are interested in, or have traded
- Communications: Records of your interactions with us, including emails and phone calls
Information Collected Automatically
- Usage Data: IP address, browser type, pages visited, and time spent on our website
- Device Information: Device type, operating system, and unique device identifiers
- Cookies: Data collected through cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various purposes, including:
| Purpose | Description |
|---|---|
| Service Delivery | Process transactions, schedule appointments, and provide requested services |
| Communication | Respond to inquiries, send updates, and provide customer support |
| Marketing | Send promotional offers, newsletters, and event invitations (with your consent) |
| Improvement | Enhance our website, services, and customer experience |
| Legal Compliance | Meet regulatory requirements and protect against fraud |
Information Sharing and Disclosure
We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist in operating our business (e.g., financing partners, shipping companies)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission
All third-party service providers are contractually obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.
Data Security
We implement comprehensive security measures to protect your personal information:
- Encryption: SSL/TLS encryption for all data transmitted online
- Secure Storage: Encrypted databases with restricted access
- Access Controls: Strict employee access based on role and necessity
- Regular Audits: Periodic security assessments and compliance reviews
While we strive to protect your information, no method of transmission or storage is 100% secure. We encourage you to take precautions when sharing information online.
Your Rights and Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your information (subject to legal obligations)
- Opt-Out: Decline marketing communications at any time
- Portability: Receive your information in a structured, commonly used format
To exercise these rights, please contact us using the information below. We will respond within 30 days.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings.
Types of Cookies We Use
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Track effectiveness of our advertising
- Preference Cookies: Remember your settings and choices
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
Phone
(937) 975-3033
Mon-Fri, 9AM-5PM CT
privacy@cd-autosales.com
24-hour response
C & D Auto Sales
10925 US-62
Winchester, OH 45697